Refund and Returns Policy

🔁 Refund & Returns Policy : Aapka Trust, Hamari Zimmedari

At Husn-e-Yousuf, hum sirf whitening ka wada nahi kartay balqa asli results ka zimma bhi uthatay hain.
Hum chahte hain ke har customer befikr ho kar hum par bharosa kare.
Isi liye hum aapko detay hain aik clear aur fair 30 Days No-Risk Guarantee.

✅ 30 Days Guarantee : No Stress, No Risk!

Agar aapko:

  • 📦 Product damaged milay

  • ❌ Galat product deliver ho

  • 😕 Ya promised results na milay (jaise product page par likha gaya hai)

Toh aap purchase ke 30 din ke andar return ya refund ka asaan claim kar saktay hain.
Hamari priority aapka trust aur satisfaction hai.

📦 Return Karne Ki Conditions : Asaan aur Fair

Hamari policy simple aur flexible hai. Sirf kuch easy si guidelines hain:

🔹 Product gently used ya unused ho, aur original condition & packaging mein ho
🔹 Saath mein order number ya invoice provide karna hoga
🔹 WhatsApp par pehlay contact karna zaroori hai taake case verify kiya ja sake

📱 WhatsApp Support: 0370 5406167
📧 Email: support@husn-e-yousuf.com

🕐 Hamara response time hai: 9 AM – 6 PM (Mon–Sat)
Team 1–3 din mein aapka case resolve karne ki koshish karegi 💬

🔄 Return/Refund Ka Process

  1. 💬 Contact Karein – WhatsApp ya Email par apna issue batayein

  2. 📸 Images + Order Details bhejein (product & packaging)

  3. 📦 Return Arrange Karein – hum pickup arrange karte hain (selected areas) ya aap self-ship kar sakte hain

  4. ✅ Approval ke baad aapko refund ya replacement milta hai

💰 Refund Kahan Aur Kaise Milay Ga?

Refund diya jata hai:

  • ✅ Easypaisa / JazzCash / Sadapay / Bank Transfer ke zariye

  • ⏱️ 5–7 working days mein after return approval

  • 💵 Cash on Delivery orders ke liye bhi refund mil sakta hai (bank details required)

🚫 Kab Refund/Return Possible Nahi?

Hum aapka har genuine issue solve karna chahte hain, lekin kuch conditions mein refund possible nahi hota:

❌ Product bohot zyada use ho gaya ho
❌ Packaging ya label remove ya damage ho chuki ho
❌ 30 din se zyada guzar chukay hon purchase date ko
❌ Aap bas “pasand nahi aaya” ki wajah se return chah rahe hon (unless issue proven ho)

🤝 Hamara Wada : Whitening ke Saath Trust Bhi

Husn-e-Yousuf har customer ko sirf ek buyer nahi samajhta —
aap hamaray saathi hain jo hum par apna time, trust aur paisa invest karte hain.

🔐 Isi liye hum aapko detay hain:

  • Fair aur asaan policy

  • Complete transparency

  • Fast response & respectful handling

  • Real results ya real refund 💯

“Whitening sirf skin ka masla nahi yeh self-confidence ka raasta hai.
Aur aapka trust hamari zimmedari hai.” 💚

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